Betting Rules

1. General betting conditions

By opening an account, accessing a betting product or submitting a wager, you agree to follow these Betting Rules together with the website’s general terms and conditions, privacy information and responsible gambling guidance. If a product has additional rules, those rules form part of the conditions for that product. Where a specific market rule differs from a general rule, the specific rule will generally apply to that market.

You are responsible for reading the relevant information before betting. This includes the event or game name, market description, available selections, odds, stake, potential return, cut-off time and any restrictions shown on the betting slip. If you are unsure about a market, you should not place a wager until you understand how it works.

Betting is available only where it is lawful and permitted by Avantgarde Casino. You must be located in a permitted jurisdiction when using the service and must comply with all applicable laws and regulations. Access may be restricted or unavailable in some locations, and the availability of a particular product may change without notice.

Account and identity requirements

• You must provide accurate, current and complete information when creating and maintaining an account.
• You must use your own account and must not allow another person to place wagers through it.
• You must meet the applicable legal age requirement and complete any required age or identity checks.
• You may be asked to provide documents or information needed for verification, security, financial crime prevention or legal compliance.
• Multiple, duplicate or misleading accounts may be restricted, suspended or closed in accordance with the applicable terms.
• You are responsible for keeping your login details secure and for checking activity on your account.

An account may be suspended while information is checked or an investigation is completed. During a restriction, new wagers may not be accepted and access to some account functions may be limited. Any account action will be handled under the applicable terms and requirements.

2. Placing and accepting wagers

A wager is submitted when you select a market, enter or confirm your stake, review the details and complete the relevant confirmation step. A bet is not guaranteed to be accepted merely because an option, price or betting slip is displayed. Acceptance occurs only when the wager is recorded by the betting system and an acknowledgement or confirmation is provided.

Before confirming a wager, check that the selection, odds, stake, event, market and any applicable conditions are correct. Once accepted, a wager may not be changed, cancelled or withdrawn unless a cancellation option is expressly made available or the applicable rules allow it. You should keep any confirmation or reference information provided for your records.

Odds, prices and displayed information

Prices and odds may change before a wager is accepted. The price shown on the confirmation may therefore differ from the price first displayed while you were reviewing a market. Where the website gives you an opportunity to accept or reject a changed price, you should check the amended details carefully before confirming.

Website information is provided to support betting decisions, but it may be delayed, incomplete or affected by technical issues. This can include scores, statistics, starting times, live updates, competitor information and market status. You remain responsible for checking the details of a wager before submitting it.

When a wager may be refused or limited

• A market has closed, been suspended or is no longer available.
• The requested stake, price or selection cannot be processed by the system.
• The wager would breach a product rule, account restriction or applicable law.
• There is an apparent error, irregularity, technical problem or pricing issue.
• The wager appears connected with fraud, manipulation, collusion, misuse of the service or other prohibited conduct.
• The account has not completed a required verification or compliance process.

Avantgarde Casino may refuse, reject, void or limit a wager where the applicable terms permit this. If a technical or obvious error affects a market or wager, the outcome may be corrected or the affected wager may be treated according to the relevant rule. The original stake and any return will be handled in accordance with the applicable terms.

3. Events, markets and settlement

Wagers are settled using the official result or other recognised result source specified for the relevant product. A result may be updated after an initial announcement if the official authority corrects or confirms the outcome. The settlement of a market is based on the rules that applied when the wager was accepted, subject to corrections, cancellations, voiding provisions and other applicable conditions.

Event changes and cancellations

An event may be postponed, abandoned, interrupted, rescheduled, moved, shortened or changed in another material way. The treatment of affected wagers depends on the product and market rules. Some wagers may remain valid if the event is completed within the period or under the conditions stated for that market. Other wagers may be voided, partially settled or settled using a result already determined.

If an event is cancelled or does not take place, wagers will generally be handled under the relevant cancellation rule. A change to the venue, participants, format, distance, scheduled time or other event detail may affect settlement. You should read the market information carefully, particularly where a selection or result depends on an event taking place in a specific form.

Common settlement principles

• A winning wager is one that matches the result and conditions of the selected market.
• A losing wager is one that does not match the result or required conditions.
• A void wager is treated as cancelled under the applicable rule, and the stake is handled according to that rule.
• A market may be settled as a dead heat or tied result where more than one participant shares the relevant outcome.
• A place, margin, total, line or other market is settled according to its own definition rather than by a general win or lose assumption.
• For multi-selection wagers, one void selection may affect the remaining selections and the overall wager in accordance with the relevant product rule.

Where a market includes a specific definition, that definition takes priority. For example, terms such as starter, participant, finish, official result, match, period, set, round, handicap, margin or total may have a particular meaning for the product. If a term is not clear, review the market rules before placing the wager.

Errors and incorrect settlement

A result, balance or return may be corrected if it was recorded incorrectly because of a technical fault, human error, incorrect official information or another relevant issue. If an incorrect amount is credited to an account, it may be reversed or recovered in accordance with the applicable terms. Players should not spend or withdraw funds that they reasonably believe were credited in error.

4. Payments, returns and account records

Available payment methods, transaction conditions and account limits are shown on the website or in the applicable account information. You must use a payment method that you are authorised to use. Payment activity may be reviewed for security, verification, fraud prevention and compliance purposes before a transaction is completed.

Returns are calculated using the accepted wager details and the applicable market rules. A displayed potential return is not a guarantee until the wager is accepted and the market is settled. Returns may be affected by a void selection, dead heat, result correction, applicable deduction or other condition stated for the product.

Account balances, wager history and settlement information should be checked regularly. If you believe a wager has been settled incorrectly, or an account transaction does not appear accurate, raise the issue through the available support or complaints process as soon as reasonably possible. Include the relevant wager reference, date, market and a clear description of the concern, but do not send unnecessary sensitive information.

Prohibited betting conduct

You must not use the website for unlawful activity or attempt to gain an unfair advantage. This includes creating false accounts, using another person’s payment method without authority, interfering with the website, exploiting a known fault, submitting automated requests, manipulating markets, colluding with other users or using information obtained through improper means.

Suspicious or prohibited activity may result in a wager being investigated, an account being restricted, a transaction being delayed or other action being taken under the applicable terms. Relevant information may be shared where required or permitted by law. These controls help protect players, the integrity of betting products and the operation of the website.

5. Responsible betting and rule changes

Betting should be treated as entertainment, not as a way to make money or recover losses. Only bet with money you can afford to lose, set a personal budget and decide in advance how much time you will spend using the service. Never chase losses, borrow money to bet or place wagers when you are affected by alcohol, drugs, stress or another condition that may affect your judgement.

• Set deposit, spending, time or session limits where those tools are available.
• Take regular breaks and keep track of your activity and spending.
• Do not increase your stake simply because you have lost previous wagers.
• Consider using a temporary break, account restriction or self-exclusion option if betting is no longer enjoyable or manageable.
• Speak with a qualified gambling support service, health professional or trusted person if gambling is causing concern.
• Keep your account private and do not encourage another person to bet through your account.

Responsible gambling tools may take effect immediately or may require processing under the applicable procedure. A limit or restriction should not be treated as a guarantee that all gambling activity will stop unless the relevant tool states that it does so. You remain responsible for following the settings and restrictions you choose.

Changes to these rules

These Betting Rules may be updated to reflect changes to products, technology, legal requirements, security measures or operating practices. The current version will be made available on the website. You should review the rules before placing a wager, particularly after an update. Continued use of the betting service after a change may indicate acceptance of the updated rules, subject to any notice or process required by applicable law.

If there is a conflict between these general rules and a product-specific rule, the product-specific rule will normally apply to the affected wager. If you have a question about a market, settlement or account transaction, use the support or complaints channel made available on the website. These rules are intended as general information and do not replace any legal rights or obligations that apply to you.