Terms & Conditions

1. General terms and acceptance

These Terms & Conditions form a legal agreement between you and Avantgarde Casino in relation to your use of the website, account services, games, promotions and any other services made available through the platform. They apply together with any additional rules, instructions or conditions displayed on the website, including game rules, promotion terms, privacy information and responsible gambling materials. Where an additional term applies to a particular service, that term should be read together with these Terms & Conditions.

You should review this page each time you use the website because the terms may be updated from time to time. Your continued use of Avantgarde Casino after an update has been published indicates that you accept the revised version. If a material change affects your rights or obligations, information about the change may be provided through the website or your account where appropriate.

You are responsible for having suitable equipment, internet access and software to use the website. You are also responsible for ensuring that your use of online gambling services is lawful in the place where you live and from which you access the platform. Access may be restricted where online gambling is prohibited or where the service is not intended to be available.

Important information for Australian players

Gambling laws and requirements can differ between Australian states and territories and may change over time. You must consider the laws that apply to you before using the website. You must not access or use Avantgarde Casino if doing so would breach a law, court order, licence condition or other restriction that applies to you. Nothing on this page is legal or financial advice.

• You must use the website only for lawful purposes.
• You must provide information that is accurate, complete and current when requested.
• You must read the rules for each game or promotion before participating.
• You must not allow another person to use your account.
• You must not attempt to bypass technical, geographical or account controls.

2. Eligibility and your account

To open or use an account, you must meet the minimum legal age that applies to the service and your location. In all cases, you must be at least 18 years old. We may ask for evidence of your age and identity before allowing you to continue using particular services, making a withdrawal or completing another account activity. If you cannot satisfy an age or identity check, access to the account may be restricted or refused.

Only one account may be opened for each player unless we have expressly approved another arrangement. You must register using your own details and must not create an account on behalf of another person. Details supplied during registration should match your identity and payment information. You must update your information when it changes so that account records remain accurate.

You are responsible for keeping your username, password, verification details and other account credentials confidential. Do not share them with anyone, including friends or family members. You are responsible for activity carried out through your account unless you have notified us promptly that your credentials may have been compromised. If you suspect unauthorised access, stop using the account and follow the available account security or support process.

An account is personal to the registered player. Account balances, rewards and other account benefits must not be sold, transferred, assigned or used by another person. We may carry out checks to prevent duplicate accounts, fraud, underage gambling, money laundering and other prohibited activity. These checks may involve requesting documents or information from you.

Account closure and self-exclusion

You may ask for your account to be closed at any time, subject to any outstanding verification, payment or legal requirements. If you want to take a break from gambling or believe gambling is becoming difficult to control, use the responsible gambling tools available on the website and consider requesting a longer account restriction or self-exclusion. Closing an account does not remove obligations that arose before closure, including obligations relating to unlawful conduct, disputed transactions or breaches of these terms.

We may suspend, restrict or close an account where we reasonably believe that the account has been used in breach of these terms, where required for legal or regulatory reasons, where verification cannot be completed, or where activity presents a security, fraud or responsible gambling concern. Any decision will be handled in accordance with applicable requirements.

3. Deposits, withdrawals, games and promotions

You may deposit funds using the payment methods displayed on the website. You must use a payment method that belongs to you or that you are authorised to use. We may reject, delay or reverse a transaction where information is incomplete, a payment is not authorised, a payment provider has declined the transaction, or further checks are required. Your bank, card issuer or payment provider may apply its own fees or conditions.

You should only deposit money that you can afford to lose. Deposits are intended for lawful gambling activity and must not be made to test payment systems, move funds between people or support any unlawful purpose. We may request information about the source of funds or the purpose of a transaction where this is necessary to meet legal, security or risk-management obligations.

Withdrawals may be subject to identity, age, payment and account checks. We may return funds through an appropriate payment method or request additional information before processing a withdrawal. Payment processing times can depend on the method used, the payment provider, verification requirements, weekends, public holidays and other circumstances outside the website's direct control. Any applicable fees, limits or processing requirements will be shown through the relevant service information.

Games are provided for entertainment. Each game may have its own rules, features, contribution requirements, outcome process and information about how winnings are calculated. You should understand those rules before placing a wager. Game results are determined by the relevant game system and, where applicable, approved random outcome technology. A displayed result or balance may be reviewed if there is a technical error, system fault, communication problem or other obvious mistake.

Promotions, bonuses and rewards

Promotions, bonuses, free play, rewards and other offers are available only under their separate promotional terms. Those terms may include eligibility rules, expiry dates, wagering or play-through requirements, game restrictions, maximum or minimum amounts, withdrawal conditions and other limitations. You must read and understand the specific offer terms before accepting or using an offer.

Unless the relevant promotion states otherwise, a promotion may be limited to one person, household, device, payment method or account. We may withdraw, amend or refuse an offer where it has been used incorrectly, where an account is ineligible, or where there is evidence of abuse, collusion, fraud or conduct intended to gain an unfair advantage. If a promotion has been credited in error, the related benefit may be removed after review.

• Do not place wagers using funds that are subject to an unresolved payment dispute.
• Do not use multiple accounts to obtain the same offer or account benefit.
• Do not coordinate play with other people to manipulate a promotion or game.
• Do not use automated tools, bots, scripts or software designed to interfere with the service.
• Check the applicable game and promotion rules before committing funds.

4. Acceptable use, privacy and website content

You must use Avantgarde Casino respectfully and in a way that does not interfere with the website, its systems, other users or the operation of games. You must not introduce malware, attempt unauthorised access, probe or scan the platform, interfere with security features, copy restricted content, or use the website to distribute unlawful, abusive, threatening, misleading or harmful material.

You must not use the website for fraud, money laundering, identity misuse, market manipulation, collusion or any other unlawful activity. You must not exploit a technical error or make use of information that you know, or should reasonably know, has been displayed incorrectly. If you identify an error, report it through the available support or account process and do not attempt to benefit from it.

Information about how personal information is collected, used, stored and disclosed is set out in the Avantgarde Casino Privacy Policy. By using the website, you acknowledge that personal information may be handled as described in that policy and as permitted or required by applicable law. You should read the Privacy Policy before registering or providing personal information.

The website, including its design, text, logos, graphics, software, games and other materials, is protected by intellectual property rights. You may use the website for your personal, non-commercial purposes in accordance with these terms. You must not reproduce, modify, publish, distribute, sell, reverse engineer or commercially exploit website content unless you have written permission or the law allows you to do so.

The website may contain links or references to third-party websites, payment services, software or other resources. Those third parties may have separate terms and privacy practices. We do not control every external service and are not responsible for content, availability, security or performance outside our reasonable control. You should review the relevant third-party terms before using an external service.

5. Liability, changes and general legal provisions

We aim to keep the website available, secure and accurate, but online services can be affected by maintenance, outages, communications failures, software errors, cyber incidents, internet conditions and events outside reasonable control. We do not guarantee that the website or every game will always be available, uninterrupted, error-free or suitable for every device. You should keep your own records of important account and transaction information.

To the extent permitted by law, we are not responsible for loss caused by your failure to protect account credentials, your use of an unsupported device or connection, an unauthorised payment method, third-party services, events outside reasonable control, or your breach of these terms. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law.

If a provision of these Terms & Conditions is found to be invalid or unenforceable, that provision will be read down or removed to the minimum extent necessary, and the remaining provisions will continue to apply. A failure to enforce a provision immediately does not mean that the provision has been waived. These terms, together with the documents referred to in them, represent the agreement governing your use of the website unless a different written agreement applies.

Questions, complaints and disputes

If you have a question, transaction concern, account issue or complaint, please use the support or contact process made available on the Avantgarde Casino website. Provide enough information for the matter to be reviewed, while avoiding sending unnecessary sensitive information. We may ask for further details, identity information or supporting documents before investigating or responding.

We will seek to review complaints fairly and may keep records of communications, account activity and relevant documents for security, legal and operational purposes. If a complaint cannot be resolved through the available internal process, you may have rights to seek assistance through an appropriate external body or legal process, depending on the subject of the dispute and the laws that apply to you.

Responsible gambling reminder

Gambling should be an occasional form of entertainment, not a way to earn money or recover losses. Set a budget before you play, take regular breaks and never gamble with money needed for living expenses. Do not chase losses, gamble while distressed or allow another person to use your account. If gambling is affecting your finances, relationships, work or wellbeing, stop using the service and seek help from an appropriate Australian support service.

These Terms & Conditions are intended to provide clear general rules for using Avantgarde Casino. They do not replace the rules displayed for a particular game, promotion, payment method or responsible gambling feature. Always check the current information on the website before participating.