Avantgarde Casino Loyalty Program: How Comp Points Work

How the Comp Points loyalty programme works

The Comp Points programme is available to all players. You earn Comp Points through play, with real-money play forming the basis of the programme. That makes it a straightforward loyalty option: register, fund your account, choose your games and keep an eye on your activity as you play.

There are no separate tier names or entry levels to work through in the programme details. You do not need to be invited to participate. The useful thing to remember is that Comp Points sit alongside the casino’s wider player experience, rather than replacing the normal account, game and payment rules.

A practical Review of the programme starts with this simple point: Comp Points reward ongoing play, but they are not a promise of winnings. Treat the programme as an extra feature while keeping your usual spending and time limits in place.

Getting started with your account and loyalty activity

Joining the loyalty programme begins with a standard casino account. Registration asks for your email address, a username between 4 and 12 characters with no spaces, your full name and your date of birth in day/month/year format.

1. Create your account

   Enter the requested account information and choose a username that follows the 4-12 character rule.

2. Choose your account currency

   AUD is supported, with 1 AUD equal to 1 Credit. EUR, USD, GBP and ZAR are also available currencies.

3. Fund the account in your own name

   Use a payment method registered to you. Cards, web wallets, vouchers and cryptocurrency including Bitcoin are accepted for deposits.

4. Choose a game and play within your limit

   Comp Points are earned through play, while your personal account limits help you control how much and how often you play.

Only one casino account is permitted per household, and the account cannot be transferred to another person. The registered player must be the person using the account and the person named on the payment method.

If you forget your password, the reset process uses the email address registered to the account. Support is available around the clock, with 24/7 English live chat, email support and telephone support for France, Spain and international callers in the USA.

Choosing games while you collect Comp Points

Avantgarde Casino offers a broad library of 978 games, including 82 exclusive games and 29 new releases. The selection covers slots, roulette, blackjack, video poker, bingo, baccarat, jackpot games, live games, keno, scratch cards and crash games.

The catalogue is supplied by providers such as Rival, BetSoft, Spinomenal, Tom Horn Gaming, Saucify, Vivo Gaming, Fresh Deck Studios, Woohoo Games and SmartSoft Gaming, among others. You can use practice/demo mode across the library, which is handy when you want to learn a game before deciding whether to play for real.

The platform is optimised for desktop, Android, iPhone and iPad, and games are available for download to your device. The site supports English, French, German, Italian and Spanish, so the overall experience can be adjusted to one of several languages.

Account tools that make regular play easier to manage

Regular play is easier to keep organised when your account settings are doing some of the work. Personal account limits are available, giving you a practical way to set boundaries around your activity before you start collecting Comp Points.

• Set personal account limits before playing for real money.
• Use the password reset option if you lose access to your sign-in details.
• Contact customer support if you want time away from the account.
• Request permanent account closure through customer support when you decide to stop.
• Keep your account personal, as it cannot be transferred or shared.

An assigned account manager contacts players by email, while live chat operates in English around the clock. This gives you more than one way to ask about account administration or get help using the platform.

For players in Australia, the mobile setup is useful if you prefer to play away from a desktop. The same account can be accessed on supported devices, with Android, iPhone and iPad included in the platform’s optimisation.

AUD payments and the payout details to keep in view

AUD is accepted at a 1 AUD = 1 Credit rate, so Australian players can use a native currency option. Deposit methods include VISA and MasterCard credit and debit cards, web wallets, vouchers and cryptocurrency including Bitcoin.

All payment methods must be registered in your own name. When you request a Withdrawal, prize money must have been wagered at least once before the request can be processed. Deposits of €249 or less also have a maximum withdrawal limit of 10x the deposit amount.

Identity checks are part of the withdrawal process. Approval requires a copy of an ID or passport showing the front and back, a recent utility bill with your name and address, a copy of any deposit card with the middle digits obscured, and a signed Card Authorization Form. Neteller and Skrill users have a reduced document set.

KYC processing can take up to 18 business days, followed by a pending period of 5-18 business days. Withdrawals are processed once per business day. PayPal payments arrive within 24 hours, card payments within 1 working day, bank transfers within 2-3 working days and Bitcoin payouts within 5-8 days. Bank wire and cheque payments may incur a fee.

A sensible routine for using the loyalty programme

The easiest way to use the programme is to decide your boundaries before the first real-money session. Choose a budget, choose a time window and decide which games you actually enjoy. Comp Points should be a by-product of that routine, not a reason to chase losses or keep playing after your limit is reached.

1. Set a personal account limit before depositing.
2. Use practice/demo mode when you want to understand a game’s layout or controls.
3. Move to real-money play only with the amount you have planned for entertainment.
4. Keep your account and payment details in your own name.
5. Take time away through customer support if regular play no longer feels comfortable.

This approach also keeps the practical side tidy. You know which account is yours, which currency you are using, how your deposits are funded and what documents may be needed before a payout. That matters just as much as the games when you are using a loyalty feature over time.